Privacy Policy
Effective date: January 1, 2026
This Privacy Policy describes how ToLearn Bloom Guild (“we”, “us”, “our”) collects, uses, and shares information when you access our website, enroll in courses, or interact with our community features.
Information we collect
- Account data: name, email, password hash, and preferences (e.g., theme, favorites).
- Transaction data: selected courses, pricing, and timestamps. We do not store full payment card details on our servers.
- Usage data: device/browser info, pages visited, and interaction metrics to improve the service.
- Support data: messages you send via the contact form or email.
- Cookie data: essential cookies for authentication and preferences; optional analytics with aggregated insights.
How we use information
- Provide and improve courses, community features, and support.
- Process enrollments, maintain your cart and favorites, and send transactional emails.
- Protect our users and enforce our Terms, including fraud and abuse prevention.
- Comply with legal obligations and respond to lawful requests.
Legal bases
Where applicable, our processing relies on contract performance, legitimate interests (service improvement and security), consent (when required), and legal obligations.
Data sharing
We share data with service providers that help operate our site (e.g., hosting, analytics, email delivery) under contractual confidentiality. We may disclose information to comply with law, protect rights, or in a business transfer (e.g., merger) with prior notice where feasible.
Cookies and similar technologies
We use essential cookies to power authentication, keep your cart and Fallows intact, and remember your theme. You may control cookies in your browser settings. See our cookie banner for a quick overview.
Data retention
We retain account and transaction data for as long as your account is active and as required for legal, tax, and audit purposes. Support messages are retained to maintain context for ongoing assistance.
Your rights
- Access, correct, or delete your personal information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Data portability in a commonly used format when applicable.
To exercise rights, contact us at [email protected]. We may verify your identity before fulfilling requests.
Security
We apply administrative, technical, and physical safeguards appropriate to the nature of the data we process. No method of transmission or storage is 100% secure; we encourage strong passwords and safe device practices.
Children’s privacy
Our services are not directed to children under 16. If you believe a child has provided us personal data, contact us to request removal.
International transfers
Where data crosses borders, we use appropriate safeguards such as standard contractual clauses and service provider due diligence.
Updates to this policy
We may update this Privacy Policy. Material changes will be posted here with a new effective date.
Contact
Email: [email protected] • Phone: +1 (415) 555-0199